Privacy policy

Controller

L'ÉCLAT DES FLOTS

Address

24 Bis Avenue de la Carelle, 94290 Villeneuve-le-Roi, France

Email

contact@eclatdesflots.fr

Phone

+33 6 63 68 41 47

Depending on how you use the site and your exchanges with us, the following data may be collected:

• name;
• the contact details you provide;
• phone number;
• email address;
• the content of your message;
• information about your boat or your project;
• photos or files sent through the form;
• information shared during a phone call;
• information shared via WhatsApp;
• technical data strictly necessary for the operation and security of the site.

Your data is used solely to:

• respond to your requests;
• establish a commercial exchange;
• assess a repair, maintenance or servicing request;
• prepare a quote where relevant;
• prepare a service intervention;
• get back to you and follow up on your request.

The photographs or files you send through the form are used exclusively for the request concerned: assessing the boat, understanding the need and, where relevant, preparing a quote or an intervention.

They are neither published nor reused for commercial or marketing purposes without your prior explicit consent.

No payment is currently made directly on the eclatdesflots.fr website. The site therefore collects no banking or payment card data.

Depending on the situation, processing may rely on the following bases:

Consent — when you voluntarily choose to share certain information with us or to use certain means of contact.

Pre-contractual measures — when the information is necessary to respond to a quote request or prepare a possible service.

Legitimate interest — when necessary to manage requests, follow up on exchanges, and ensure the security and proper operation of the service, within the limits set by the regulations.

Your data is kept only for as long as necessary to handle your request, follow up on it and meet any legal obligations.

Some data may be kept longer where a legal obligation or the defence of our rights requires it.

Your data is accessible only to:

• authorised staff within L'Éclat des Flots;
• the technical service providers required for the operation of the site and the handling of your request, strictly within the scope of their tasks.

Your data is never sold.

When you use a WhatsApp button or contact us via WhatsApp, certain data may be processed directly by WhatsApp / Meta, according to their own terms and privacy policies.

L'Éclat des Flots does not control the processing carried out by the WhatsApp platform and invites you to review their terms to understand how it works.

The site is technically hosted by Vercel. As part of the operation and security of the site, Vercel may process certain necessary technical data, such as requests, the IP address according to the applicable technical mechanisms, and the data needed for the security and delivery of the service.

The site may use cookies or storage mechanisms strictly necessary for its technical operation and security, where required.

No cookie or tracker for advertising, marketing or audience-measurement purposes is placed. For this reason, no consent banner is needed.

L'Éclat des Flots implements reasonable technical and organisational measures to protect data against any unauthorised access, loss, alteration or disclosure. As no method of transmission or storage can be guaranteed completely infallible, absolute security cannot be promised.

In accordance with the applicable regulations, you have the following rights:

• right of access;
• right to rectification;
• right to erasure;
• right to restriction of processing;
• right to object;
• right to portability where applicable;
• withdrawal of consent where the processing relies on it.

To exercise these rights, write to us at contact@eclatdesflots.fr.

If you believe that your rights are not being respected, you may lodge a complaint with the French data protection authority, the Commission Nationale de l'Informatique et des Libertés (CNIL).

This privacy policy may be amended to reflect changes to the site, the services offered or the regulations. The date of the last update appears at the top of this page.